Privacy Policy

Effective Date: October 30, 2024

At EZ Order, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our Managed Print Services (MPS) and related services.

1. Information We Collect

To provide you with our Managed Print Services, we may collect the following types of information:

• Contact Information: such as your name, email address, phone number, and company name when you request information about our services.
• Usage Data: details regarding how you interact with our website, which may include your IP address, browser type, pages visited, and the duration of visits.
• Device Information: information about devices used to access our services, such as printer, fax, copier, and MFP usage data (for managed devices).

2. How We Use Your Information

EZ Order uses your data to:

• Provide, operate, and maintain our Managed Print Services.
• Optimize and improve the functionality and user experience of our services.
• Communicate with you about updates, new services, or maintenance related to MPS.
• Monitor service usage, resolve technical issues, and enhance the quality of our services.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your information to third parties. We may, however, share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential. We may also disclose information if required by law or to protect the safety, rights, or property of EZ Order, our clients, or others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You have the option to accept or reject cookies through our cookie consent tool on our website. For more details, please see our Cookie Policy [link to Cookie Policy].

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, or delete your personal information, and the right to object to or restrict certain data processing activities. Please contact us at info@ezorder.com.sa to make such requests.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

EZ Order
Address: Riyadh, 11314
Phone: 9200-17440
Email: info@ezorder.com.sa