Sales Terms And Conditions

 

  • Items are delivered within the following business day, provided the order is received prior to 4:00pm.

 There are certain exceptions, most notably, furniture items.


  Please note that all items, with the exception of those listed below, may be returned within one week from the original date of invoice, provided they are in their original packaging, in good condition, and sealed whenever applicable (such as ink cartridges and toners).  The following, however, may NOT be returned: 

  1. Any customized items. 
  2. All furniture and office equipment items 
  3. Any out-of-catalogue items 

EZ Order Office Supplies reserves the right to refuse any returns which it deems do not fall within the above guidelines. 

It is highly recommended that the original packaging of cartridges and toners are retained for proof of authenticity in case of any unforeseen product defects. 

 

  Please note that most furniture items require longer than 24 hours for delivery. Furthermore, many of these items are delivered unassembled.  If you require assembly of these items, please indicate so and allow an extra 48 hours.

Also note that items are subject to availability, which may invariably impose some delays in certain instances.

1. What We Collect
  • Personal Information: Name, email, and any details you provide through forms or subscriptions.
  • Non-Personal Information: IP address, device details, and browsing activity.
  • Cookies: Used to enhance your experience and gather usage data.
2. How We Use Your Data
  • To improve our services and personalize your experience.
  • To communicate updates and offers (with your consent).
  • For analyzing site performance and ensuring legal compliance.
3. Data Sharing
  • We do not sell your data. We may share it with trusted service providers or to meet legal requirements.
4. Data Security
  • We take steps to protect your data, but no system is completely secure.
5. Your Rights
  • You can access, correct, or request deletion of your personal information. Contact us at info@ezorder.com.sa
6. Policy Updates
  • We may update this policy, with changes posted here.